The boat and biking part was great, staffing and equipment need major attention
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The boat and biking part was great The equipment supplied,especially the ebIke’s were sub par with lots of issues and dead batteries or batteries not being fully charged. Wait staff also need to learn quite a bit about customer service as 3 out of the 4 servers/bartenders were the worst we have ever experienced in 20 years or travelling.
Hi Chris, Thank you so much for sharing your experience with on board of the Fluvius. We’re so sorry to hear your experience was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information. If you’re open to discussing your experience further, we can be reached at +31 20 72 35 400 / [email protected] Warm regards, Romy
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