The most wonderful experience

The staff on the Swiss Crown were incredible! The wait staff, room attendants, front desk folk, all exhibited the highest level of professionalism, all while being friendly and helpful. Anything we needed was promptly provided. The accommodations were wonderfully comfortable. We were surprised at the high level of quality of the bicycles as well. Everything functioned perfectly. The daily mileage, something that steers me away from most tours, was easily attainable, Now, if they could have changed the weather… It would have helped those of us non-German speakers if our cruise director spoke better English, the shoe, for once, was on the other foot! I always felt a little cheated that the Germans got a longer and seemingly more entertaining briefing. But our cruise director was fun and enthusiastic nonetheless. He could use a good assistant, he was running ragged for half the tour. The deboarding process could use better organization, things broke down during deboarding. An attempt was made to board taxis by room number but the first group could not be located and things got chaotic after that. Perhaps a bus assigned to take a group to the train station? A strong organizing hand would have helped. We had the best time! I had never experienced anything of that level of “swank” and I felt like royalty. I could have happily spent the rest of the summer with them.