Discover our limited seasonal offers and travel Europe at its most beautiful
Find your tour| 5 star | 57 (55%) | |
| 4 star | 37 (36%) | |
| 3 star | 9 (9%) | |
| 2 star | 1 (1%) | |
| 1 star | 0 (0%) |
The boat and cruise were wonderful! A couple of hiccups/suggestions: We missed one day of riding due to the locks breaking (unfortunate but not a big deal), so we were unable to make it back to Passau by boat. We were told that we would be disembarking in Pochlarn and transported by bus (again, understandable). However, that morning we were all required to get out of our rooms by 8:30 so they could clean. We weren’t due to get to Pochlarn until noon. Every passenger had to remove their luggage and wait in the lounge until disembarking. There were 2 bathrooms available for all passengers and I’m pretty sure that they would have had time to clean otherwise. There were no trips planned immediately afterwards. All translations to English ceased that morning also. This all took place after the crew had collected their reviews and tip envelopes. Honestly, it left a little bit of a bad taste in our mouths after what had been a really nice trip. We hope you’ll relay these comments to the SE group.
The staff were amazing, friendly helpful. Everything was well organized. We did find the tour info meetings could have had better info and sometimes the meetings were held before riders were back on the boat.
The boat and cabins are lovely and very comfortable. Most of the staff are kind and helpful. The food available for lunch could use a bit more variety. The thing that would be helpful would be a detailed, printed itinerary for the entire trip. Not having all the detailed information (by date) meant we had to ask many questions throughout the cruise. A specific example was that the information about our day in Vienna was not shared until the night before and therefore it was a surprise to find out how little time we had there.
The ship was excellent, the views were fantastic, but the bike riding experience for the English speaking tourists was very average.
Our Boat bike down the Danube with SE Tours was exceptional. The crew were fantastic, the cruise stops well planned and organized, welcome and farewell as well as all the prep meetings were well planned and inclusive, the food was excellent and the opportunity to bike with our saddle bags full of a picnic and well laid out routes was sensational. I highly recommend this tour and will definitely do another.
What a great selection of towns to visit and bike routes to get us there! The boat staff was awesome, the food was great, and the amount of riding was perfect. The app with everything we needed to know was so helpful and complete, with excellent routing info for each day.
The staff the food the location simply magic and the rooms and bicycles were very good If this is billed as a bilingual tour the english tour guide needs a better command of the language. There were staff on board with superb english It would help is ferry costs and payment methods were noted in the trip notes A staff member who was a regular cyclist could be useful especially in danger zones like riding out of budapest Would it help to also give road rule guides for the different countries we enter? Overall the routes were beautiful and the scenery amazing and all staff enthusiastic Thank you
Thank you for your detailed feedback! We re delighted to hear that you enjoyed the staff, food, locations, rooms, bicycles, and especially the beautiful routes and scenery. We also appreciate your thoughtful suggestions regarding the English guide, ferry costs and payment information, additional cycling support, and road rule guidance, these will help us improve the experience for future guests. Your kind words about our enthusiastic staff mean a lot, and we hope to welcome you back on another Boat Bike Tours adventure soon! Warm regards, Team Boat Bike Tours
Really good
Thank you for sharing your experience! We re delighted to hear that you enjoyed your bike boat tour. We hope to welcome you on board again for another great adventure! Best regards, Team Boat Bike Tours
Staff tried very hard to meet our restricted dietary requirements.
Thank you for sharing your experience! We re delighted to hear that you enjoyed your bike boat tour. We hope to welcome you on board again for another great adventure! Best regards, Team Boat Bike Tours
I loved the food, the cleaning staff and the people unloading the bikes. The rooms were great as were the bikes and the scenery. What I didn t like was the lack of information in English of the places we visited and what to expect the next day.
Thank you for your feedback! We re delighted to hear that you enjoyed the food, cleaning staff, bike support team, rooms, bikes, and the beautiful scenery. We also appreciate your honest comments regarding the English information about the places visited and the daily plans. We ll use your feedback to improve our communication for future English-speaking guests. We hope to welcome you back on another Boat Bike Tours adventure soon! Warm regards, Team Boat Bike Tours
The restaurant, e-bike and tour director staff were very friendly. The boat needs a face lift. Carpet and chair material frayed. I would have paid a little extra for the trip to have drinking water, tea and coffee available in the afternoon. The showers did not hold a steady temperature making showering less enjoyable. The tour directors English was terrible causing many communication issues.
Thank you for your valuable feedback. We re glad to hear you found the staff friendly. We take your comments about the ship, the facilities, and the communication seriously and will discuss them with the ship to make improvements.
The experience was what we had expected for the most part. The service was good, the bikes were superb and the crew was helpful with the bikes. However, there was a lack of explanations and instructions in English, and we booked with an English company.
Thank you for sharing your feedback. We re glad to hear that you enjoyed the service, the bikes, and the helpful crew. We also appreciate your honest comments regarding the English instructions and explanations, we sincerely apologize for any confusion and will use your feedback to improve communication for our English-speaking guests in the future. We hope to welcome you back for an even smoother experience next time. Warm regards, Team Boat Bike Tours