Sandra Lea Purcell
Friendly, helpful and knowledgeable staff. Accommodations were good, food was good and the tour guide (Hugo) went above and beyond to make the daily rides Informative and enjoyable.
Hi Sandra, Thank you so much for such a lovely review and for taking the time to write it. We are glad you enjoyed your trip and guide, and we hope to see you again very soon. Best, Romy.
Jennifer MacLeod
My Boat Bike experience in Provence was delightful. One of the outstanding factors was the onboard atmosphere created by the crew and guide. They were professional, upbeat, courteous, approachable and engaging. Attention to detail was good. The tour planning/itinerary was good and certainly captured the highlights of the region. Meals were well conceived and executed to give a taste of the area, and the amount of food presented was just right. Appreciated the flexibility regarding wines vs corkage. The cabins were smaller than expected, but adequate; the only downside was the poor shower drainage. Overall, a fun, easy-going experience.
Hi Jennifer, Thank you for your review! Your feedback is very valuable and helps us to improve. We’re so happy to have you as a customer and look forward to welcoming you back on board. Best, Romy
Kathy
Our trip in the Provence/Camargue region was truly a trip of a lifetime. Our tour leader was incredibly knowledgeable of the route and history related to this area. He was passionate in helping us understand political changes over the centuries. His energy and emotional caring for all of the members of the group was remarkable. The bike routes were skillfully chosen for safety and access to many beautiful sights. The captain, steward, and cook worked hard to create a beautiful and memorable experience for all of us. This is our third bike/boat trip in Europe and we are already planning for another. Thank you for giving us this wonderful experience.
Hi Kathy, Thank you so much for taking the time to share your kind comments! We were very happy to have you as our guest and the whole team is very happy to have been able to make your stay comfortable and entertaining! Best, Romy
Kenneth Kisinger & Janet Kisinger
Fantastic trip! The accommodations were OK and the guides were fun. Sara, the Chef, is out of this world! We enjoyed the trip immensely. It would have been nice to have guided trips into town each evening as we have done on other lines, but we figured it out as we went along.
Hi Kenneth, Thank you very much for your review. We are extremely grateful that you took the time to send us your feedback about our Provance tour. I love reading that you found it a fantastic trip. I read through your feedback carefully, and consider your suggestions to be very insightful. I will pass it on to our product management team to see if they could implement this change in the upcoming season. Thanks once again, regards, Romy
NOLA William CHARLTON
The crew on the Caprice was excellent very friendly and professional. Only disappointment was the itinerary had to be changed a couple of times due to the hot temperatures and fires in the area. Our tour leader Makayla did her best to give us a great experience. Thanks for a good week.
Hi Nola, We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience on board of the Caprice– it means a lot to our entire team! What a shame to hear that the route had to be changed slightly due to the heat. Safety comes first at all times, of course. We look forward to welcoming you back on board. Best, Romy
Margaret Louise Grant
All was good. Our guide was not efficient at making sure all the cyclist were present before giving us a talk about local sites. Also there were times when we cycled against traffic on a very narrow street. I had a close encounter when a car clipped my handle bars. We all should have been walking on that particular narrow street. Other than that he was very attentive at meeting our needs.
We are so sorry to hear that, that shouldn't happen! But we are glad to hear that you still enjoyed your trip. Hope to welcome you on board soon again! Team Boat Bike Tours
Sally Blaser
Great bike tours. Highly recommend an ebike. Interesting sites. Good tour guide. Food on board by chef Irene was spectacular! She deserves 10 stars. The boat was very comfortable and clean. The cabins small but totally functional. The A/C in the cabins and the dining room/lounge was fine. A welcome respite from the extreme heat of Provence in July.
Thanks for this beautiful review! How nice to read that everything has been so to your liking. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.
Barbara
Excellent tour guide, fabulous meals, cheery crew, comfy boat. Very interesting part of France, wonderful rides on my ebike. Met some wonderful fellow travellers.
Thank you very much for your positive feedback and your 5 star rating. We are very happy with this. We hope to welcome you on board soon again! Kind regards, Team Boat Bike Tours
David Martens
This was not a Level 1 trip…..not terrible, but Level 2 would be closer to the amount of time we spent going uphill! :0)
Hi David, Thank you very much for your feedback. I will discuss your feedback with our product team and maybe we can change the level of difficulty. Your feedback helps us very much to improve this tour. Thanks again, Romy
Susan Andress
The crew was friendly and efficient. The rides were a manageable distance. Countryside was lovely. Well done
Thank you very much for your positive review and rating. These are beautiful words and we really appreciate you providing us with this positive feedback. We look forward to welcoming you back on board in the future. Kind regards, Boat Bike Tours Team.
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