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Reviews

Netherlands: Northern Tour of Holland
1 Oct 2022

Richard Nance

Great experience and would do it again. The only minor complaint I have is with the bicycle maintenance. That could improve.

Reply from Boat Bike Tours 27 Oct 2022

Hi Richard, thank you for taking the time to leave a review, your feedback is very valuable, it helps us to improve our standard of service. We look forward to welcoming you back on our tours. Best, Romy

24 Sep 2022

Cynthia DeHart

We had a wonderful time exploring Northern Holland on De Willemstad. The routes planned gave a good sampling of both large towns and countryside. The cycling crew were fantastic and their evening briefs on the next day’s excursion were very informative. The ship’s crew was professional, friendly and helpful. Accommodations were great as was food. The only thing I see that could use improvement is communication to passengers when a change in plans has been made because of weather. Rather than an announcement on a public address system, staff stepped into the dining room or salon to let people know. If you didn’t happen to be in one of those rooms, you were left uninformed about the upcoming changes. A public address would be much more efficient. That aside, everything was fantastic!

Reply from Boat Bike Tours 27 Sep 2022

Thank you for taking the time to write this post and rate us a 5 star rating. Your opinion is hugely important to us. We inform the tour leader on board that communication with guests about itinerary changes could be better. So that they can improve this. Thanks again so much for your review. Best, Romy

22 Sep 2022

Denny

A great way to experience the Dutch countryside and cities as well as the culture. The bike courses were well marked. The guides were seen on the course often and were very helpful before and during rides. The food was excellent.

Reply from Boat Bike Tours 22 Sep 2022

Wow, thank you very much for your 5-star rating, this means so much to the whole team. Warm reagrds, Romy

22 Sep 2022

Pauline Denie

We totally enjoyed our bike and barge trip. The staff was great. The tour guides helped us when we needed a bike repair, when the ship staff couldn’t fix the problem. The food was excellent and accommodations were good. The gps was good as long as the tours were not changed. We did get lost a few times but found our way back no problem. Would recommend to everyone.

Reply from Boat Bike Tours 22 Sep 2022

Hi Pauline, We’re so happy that you are pleased with your positive experience on board of the Willemstad. Boat Bike Tours strives to deliver the best customer experience, and it makes our day to know we have accomplished just that. Best, Romy

13 Sep 2022

Ingrid Van Blerk

All the crew members onboard were helpful and went out of their way to accommodate us. Five stars to them. The only thing that was disturbing was the bad smell inside the barge when there were choppy waters. But over all the experience was wonderful and we will like to take another boat and bike tour in the future.

Reply from Boat Bike Tours 21 Sep 2022

Hi Ingrid, Thank you for your feedback and for bringing this to our attention. I’m so sorry to hear that because of this your experience on board was less enjoyable. We will inform the owner about the smell and hopefully this can be fixed quickly. Regards, Romy

5 Aug 2022

customer

We loved our Boatbike trip!! We did both the southern and Northern holland trips and each was wonderful!! Scenery, bikes, food, cabin, organization, guides, all excellent! Best vacation!!!!! Special mention to the dining room staff who made every dinner a 4 star experience!!!

Reply from Boat Bike Tours 23 Sep 2022

Wow thank you very much for your 5 star rating. We love to see that you have enjoyed your stay.

22 Jul 2022

Mr Stuart Edgar

Excellent holiday. The lovely staff on both the boat and tour guides, along with the super meals on board the boat, coupled with well planned routes, made this a holiday to remember. Would highly recommend this tour

Reply from Boat Bike Tours 23 Sep 2022

wow that you very much for your 5-star rating. We are very happy to hear that you enjoyed your boat and bike tour. We really appreciate that you leave a positive review. See you next time on board of one of our ships. Best, Romy

20 Jul 2022

KAREN

I loved my Boat/Bike! I did the Southern Loop from Amsterdam followed by the Northern Loop. Many times we had a choice between a long route and a shorter route. I always did the long route as I wanted to make the most of my trip. Getting back to the Poseidon and having coffee and a sweet treat in mid afternoon was alway a great reward for a successful bike day. The tour leaders were great as was the crew of the Poseidon.

Reply from Boat Bike Tours 21 Jul 2022

We are happy to hear that you enjoyed your trip so much. We really appreciate you taking the time to post such a good review. Best regards, Team Boat Bike Tours

20 Jul 2022

lisa hubball

Just completed the North Holland Tour on De Willemstad. Suite cabin was spacious and well maintained. All the crew onboard were friendly, obliging and helpful. Peter and Pete our guides did an excellent job in challenging circumstances, having to change tour itineraries at the last minute due to circumstances beyond their control. The food was acceptable, not gourmet dining but perfectly adequate for mass catering. We would have preferred a later dining time than 6pm as the days are full on if you take the longer routes. I switched to an e bike after day 2 as I found it challenging cycling in the strong winds, however my husband who is a keen cyclist had no such problem! All in all a very good experience.

Reply from Boat Bike Tours 21 Jul 2022

Thank you very much for your feedback! See you soon on one of our tours! Kind regards, Team Boat Bike Tours

18 Jul 2022

Mary

Fun trip- the guides did a very nice job! One thing- for last min changes- best to have that recorded exactly in GPS and on map. Also, hard to download GPS app on boat- that could be improved. Food was disappointing. Could have had more variety (not just eggs) for breakfast and also maybe more fresh salad- veggies for dinner. The boat messed up our reservation and gave us a room different than what we booked (beds together rather then separated, and part of room cut off due to location). We had to pay cash 100 euros to upgrade to suite. We were charged incorrectly for two cabins rather than one. I only found that out talking to another passenger. Once the issue to brought to your attention it was corrected quickly. Thx! Generally the trip was good and I would recommend and go on another trip.

Reply from Boat Bike Tours 21 Jul 2022

Thank you for your review. We're sorry to hear that the food was only okay and that there were some inconveniences, but we are happy to hear that everything turned out good in the end! We would be very happy to welcome you on board again soon! Team Boat Bike Tours

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