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Staff are very friendly, but there are significant drawbacks

16 Aug 2018


Staff are very friendly. However the boat lacks AC in the common area and shade areas outside. Add to this that the AC in the bedrooms did not work for many hours, including at night. It became very uncomfortable during very hot summer weather. In my opinion city tours were rushed and not well organized. Bike rides were good.

Reply from Boat Bike Tours 6 Sep 2018

Thank you for your comment about the Amsterdam-Bruges tour. We are happy that you are satisfied about the friendly crew and the bike rides. We understand that it is unpleasant if the air conditioning fails. The air conditioning was repaired urgently, but unfortunately there was an unexpected setback during the repair process. We regret this very much, especially since you were a guest during the warmest week in Europe. For us this was also an exceptional weather situation. Across Europe the air conditioners aboard ships ran their limits through the extraordinary heatwave. You also indicate that the city tours could have been better executed. We will appeal to our tour guides. We hope that despite the warmth, you will remember the trip on board the Magnifique3 with a beautiful memory. Team Boat Bike Tours.

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